Support
Life in the UK Test is a study app for the Life in the UK Test: 15 chapters to read or listen to, 384 questions with explanations and 10 timed mock tests. It works without an account and without an internet connection.
Contact us
E-mail [email protected]. Please say which phone you use and, for a purchase, include the order number from the receipt Apple or Google sent you.
A problem with a question
Under any question's explanation, tap "Report a problem with this question". Your e-mail app opens with the question already named; nothing about your study is sent.
Restoring a purchase
On a new phone, or after reinstalling the app, open anything that is part of the full course and tap "Restore purchase". Use the same Apple ID or Google account you bought it with. The course then works offline again.
Refunds
Payments and refunds are handled by the app store you bought from: Apple or Google Play. We cannot see or refund card payments ourselves.
Your data
Your answers, progress and settings stay on your phone. Deleting the app deletes them. The only record outside your phone is the store's record of a purchase, which RevenueCat keeps for us to confirm it. To have it deleted, e-mail us with the order number. The privacy policy has the details.